Yes, we offer a wide variety of SSL certificates.

Please take a look at our SSL Certificates page for more information.

Please open a ticket with all of your contact details and which product you were trying to purchase and our sales staff will investigate this and manually create an account for you.

Our Support Team is available 24 hours a day, 7 days a week to handle any technical tickets that may arise.

Our Creative and Sales Teams are open Monday to Friday, 11:30AM to 8PM ET.

This tutorial assumes you've already logged in to cPanel, and are on the Dashboard.

  1. Click the Change Password icon.
  2. Enter and confirm a new password.
  3. Click Change your password now.
That's it! The cPanel password has been changed.

This tutorial assumes you've already logged in to cPanel, and are on the Dashboard.

  1. Click the MySQL Database Wizard icon.
  2. Enter a name for the new database, then click Next Step.
  3. Enter a username and password, then click Create User.
  4. Click the All Privileges checkbox, then click Next Step.
That's it! The MySQL database has been created, and the new user added to the database. The database name, username and password will all be needed for scripts that need to connect to the database.

This tutorial assumes you've already logged in to cPanel, and are on the Dashboard.

  1. Click the Subdomains icon.
  2. Enter the prefix of your new subdomain.
  3. A directory name the same as your subdomain prefix will automatically appear. You can change this if you'd like.
  4. Click the Create button.
That's it! A new subdomain has been created.

This tutorial assumes you've already logged in to cPanel, and are on the Dashboard.

  1. Click the Addon Domains icon.
  2. Enter the new domain name.
  3. Enter a username.
  4. Enter and confirm a password, then click Add Domain.
That's it! The addon domain has been created.

This tutorial assumes you've already opened your browser and entered your cPanel login URL.

  1. Log into cPanel using the username and password provided to you in your welcome email.
That's it! You're now logged into cPanel, and can begin to setup email accounts, parked domains, databases, shopping carts, and dozens of other features.
To log out of cPanel, click the Logout link in the upper right corner.

We currently accept PayPal and all major credit/debit cards.

If there comes a point where you have to change your payment method, please notify us by submitting a ticket.

DotSlash Studio does not host "trial" services or accounts to try out our services. We do, however, offer a 30 Day Money-Back Guarantee on our hosting services in the event you aren't satisfied with those services. To request a refund for your hosting services, simply open a ticket with our Support Team and we'd be happy to help.

Note: The 30 Day Money-Back Guarantee only applies to hosting services. Creative service fees and deposits are non-refundable.

Setup is instant upon receipt of payment.

Please use accurate billing information to avoid fraud check related issues. If you don't receive an email after payment, please check your spam/junk folder. You can also open a ticket with our Support Department and we'd be happy to assist you.

To request a password reset, go to our Client Portal and click on Login, then choose the Forgot your password option. You will need to have access to the email address on file in order to reset the password.

If you don't have access to the email address associated with your account anymore, please submit a ticket to our Support Department. We will need to verify your identity in order to give you access to your account in these cases, which will include providing legal documents proving your identity.

To view your invoices, simply login to our Client Portal, then click on Billing -> My Invoices.